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SafeSend Celebrates 15 Years of Building Innovative Tax and Accounting Automation Solutions

SafeSend, a market-leading provider of award-winning technology solutions for tax and accounting professionals, is celebrating its 15th anniversary of solving real-world problems to help practitioners serve their clients better.

Company History

Founded in 2008 as CPA Paperless or “cPaperless” by Steve Dusablon and Andrew Hatfield, the company began with the initial product TicTie Calculate®, an electronic workpaper prep tool. Today, the company, SafeSend, builds innovative solutions that streamline the manual work firms experience with engagement letters, client organizers, tax return assembly and delivery, and collecting e-signatures.

Vision for the Future

“Looking back on the progress we’ve experienced and what has been accomplished in the first 15 years is phenomenal,” said SafeSend Chief Executive Officer, Scott Fleszar. “We’re celebrating not only 15 years of tax automation achievements but the people and culture here at SafeSend that have made our successes possible. We look forward to continued growth with a focus on future advancements and commitment to our customers.”

Since its inception, SafeSend has continued to invest in automation, designing products to keep tax and accounting firms moving forward in the digital world. The award-winning SafeSend Returns®, introduced in 2016, automates the assembly, delivery, and e-signature of tax return packages.

The SafeSend Suite® empowers firms to spend less time on manual, tedious work, and more time with clients in an advisory capacity—solving real-world problems for tax and accounting firms.

Co-Founders’ Comments

“Andrew and I began as entrepreneurs building a technology company that provided tax and accounting professionals paperless solutions,” said Steve Dusablon, SafeSend co-founder and Chief Innovation Officer. “We have experienced tremendous growth in the last 15 years that stems from our passion to help our customers because we listened to the pain points they were experiencing. When you listen to your customers, they’ll bring you problems to solve.”

“We started with an emphasis on helping tax departments digitize, and also have remote collaboration capabilities with their clients,” said SafeSend co-founder and Chief Growth Officer, Andrew Hatfield. “We built a reputation and credibility with our customers. They believed that if they brought us more problems, we would continue to solve them. That is exactly what we do.”

Company Culture and Longevity

In addition to celebrating the 15-year milestone this year, SafeSend secured a spot on the 2023 Inc. 5000 list of fastest-growing private companies in America and earned the 2023 BDO Alliance Workplace Culture Excellence Award.

“Companies are started all the time and fail. We understand that customer focus is a key ingredient to SafeSend’s longevity,” said SafeSend Head of People, Erika Carlson. “Culture isn’t just something we say that we do—we do it. Our values are drawn from things we already do. There’s a lot of authenticity here which speaks volumes to our growth, retention, and employee engagement. All these factors impact the enthusiasm with which we serve our customers.”


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