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Careers at SafeSend

We are a unique team of individuals who are committed to creating an environment of trust, innovation and collaboration. We offer the ability to work with a diverse group of individuals who are not only passionate about what they do, but passionate about moving the profession forward.

What Do We Do?

At SafeSend, we are automating the tax and accounting profession with innovative, emerging technologies. We help accounting firms and tax practitioners work more efficiently and better serve their clients. We are driven by our vision and are always on the lookout for talented, team-oriented people who want to help us continue to push forward.

Join us and work in an exciting environment, with some of the brightest and most creative people in technology. We also know a thing or two about having fun!

Open Positions

  • Client Success Specialist

    As a Client Success Specialist, you play an integral role in helping to increase client satisfaction and brand loyalty for a fast-growing and award-winning software company. The Client Success Specialist implements the onboarding process, performs web-based software training and process consultation, and instruct clients on best practices to maximize the value of their software investment. The Client Success Specialist will work closely with internal teams to interpret client needs and help ensure products meet those needs. This position will also maintain on-going familiarity with standard concepts, practices, and procedures for serviced products. This role reports to the Director of Client Success.

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  • Marketing Specialist

    We are looking for a thoughtful Marketing Specialist to oversee a variety of paid digital advertising campaigns, lead-generating webinars, and industry events. The ideal candidate is detail-oriented, understands the campaign process from start to finish, and is comfortable analyzing data to optimize campaigns to success. Additionally, the ideal candidate will be comfortable making industry connections and working with respected publications, groups and associations, and thought leaders to fulfill event sponsorship obligations throughout the year. This position is based in our Ann Arbor, MI office and reports to the Director of Marketing.

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  • SafeSend Returns Product Enthusiast

    We are looking for an enthusiastic storyteller to be a SafeSend Returns Product Enthusiast and engage customers and prospective customers on the innovative and award winning SafeSend Returns product line. The ideal candidate enjoys giving presentations, demos, and trainings – both virtual and in-person – on software and technology features, capabilities, and benefits, and thrives in a dynamic and fast-paced environment. Having a passion for storytelling, for helping people, and for being a change catalyst who takes pride in shifting the mindset of technology laggards to being more progressive and tech savvy is a must.

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  • SafeSend Returns Sales Associate

    As a SafeSend Returns Sales Associate, you will become an expert with our award-winning SafeSend Returns offering, and the value and benefits it delivers to our accounting firm customers and their clients. You will be responsible for obtaining new sales opportunities and performing revenue-generating activities through inbound lead follow up and warm outbound calls. You will also conduct research to identify business opportunities and establish and maintain strategic relationships based on leads. Since relationships are developed virtually, rather than in person, the position requires a unique set of skills, including a high level of computer proficiency, phone skills, and the ability to build rapport during client calls without the benefit of face-to-face interaction.

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  • Administrative Assistant - Sales

    As a Sales Administrative Assistant, you will work closely with the Sales team to perform a variety of administrative duties related to daily operations. The ideal candidate will have an outgoing and enthusiastic personality and serve as a key point of contact for customers and prospects with inquiries about our products. You will be responsible for maintaining and organizing data within the Salesforce CRM database, ensuring that all client information is complete and accurate. To be successful in this role, you will learn and understand the sales process and dynamics.

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Ready To Apply?

Send your resume and cover letter to Please use the job title of the position you are interested in as your email subject line.